Shipping Policy
Effective Date: March 14, 2025
At WIZCITY, we strive to deliver your pet food products as quickly and efficiently as possible. Below is our Shipping Policy to help you understand how we handle your orders.
Order Processing Time
All orders placed on https://wizcity.xyz are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Expedited Shipping: Estimated delivery time is 2-3 business days.
- Priority Shipping: Estimated delivery time is 1-2 business days.
Please note that delivery times may vary depending on the destination and external factors such as weather conditions or carrier delays.
Shipping Rates
Shipping rates are calculated based on your order size, weight, and delivery location. You will be able to view the shipping charges at checkout before finalizing your order. We offer free shipping on orders over $50 within the continental United States.
International Shipping
Currently, we only offer shipping within the United States. We are working on expanding our shipping options and hope to offer international delivery in the future.
Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to monitor the status of your shipment through the carrier’s website.
Shipping Address
Please ensure that the shipping address you provide is accurate. WIZCITY is not responsible for any delays or lost shipments due to incorrect or incomplete addresses.
Lost or Damaged Items
If your order is lost, stolen, or damaged during shipping, please contact us immediately at info@wizcity.xyz. We will work with you to resolve the issue and ensure you receive the correct items or a refund.
Contact Us
For any questions or concerns regarding shipping, please reach out to our customer service team at info@wizcity.xyz or call us at 310-933-1585. We are happy to assist you!
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Discover WIZCITY’s shipping policy. Fast delivery, free shipping on orders over $50, and reliable tracking for all your pet food needs.
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Shipping Policy | WIZCITY – Fast, Reliable Delivery for Your Pet Food