Sales Policy

Effective Date: March 14, 2025

At WIZCITY, we are committed to providing high-quality pet food and exceptional customer service. Our Sales Policy outlines the terms and conditions under which we sell our products to ensure transparency and satisfaction for all customers.

Product Availability

We strive to maintain an accurate inventory of all products listed on our website. However, due to high demand or unforeseen circumstances, some items may become temporarily out of stock. In such cases, you will be notified immediately, and we will provide an estimated restock date or offer an alternative product.

Pricing

All prices on our website are listed in U.S. dollars and are subject to change without notice. We strive to ensure that all prices are accurate; however, errors may occur. In the event of a pricing error, we will notify you before processing your order, and you will have the option to confirm the order at the corrected price or cancel it.

Sales Tax

Sales tax will be applied to your order in accordance with local regulations. The applicable sales tax will be calculated and displayed during checkout, depending on your delivery address.

Order Confirmation

After placing an order, you will receive an order confirmation email with the details of your purchase. This email serves as a receipt of your order. Please check the details of your order, and if any discrepancies are found, contact us immediately at info@wizcity.xyz.

Payment Methods

We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as PayPal. All payments are processed securely.

Discounts and Promotions

From time to time, WIZCITY may offer discounts, promotions, or special offers. These discounts will be clearly stated on the website or communicated via email. Discounts cannot be combined unless explicitly stated, and they may have expiration dates. Only one promotional code may be used per order.

Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at info@wizcity.xyz or by calling 310-933-1585. Once an order is processed and shipped, it cannot be canceled. You may return the product in accordance with our Return Policy after receiving it.

Refunds

Refunds will be processed in accordance with our Refund and Return Policy. Once we receive a returned product, a refund will be issued to the original payment method. Please refer to our Return and Refund Policy for more details.

Customer Service

If you have any questions or concerns regarding your purchase, please feel free to reach out to our customer service team at info@wizcity.xyz or call us at 310-933-1585. We are here to assist you and ensure that you are fully satisfied with your experience at WIZCITY.

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Explore WIZCITY’s Sales Policy. Learn about pricing, order confirmation, payment options, discounts, and how we ensure customer satisfaction with every purchase.

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Sales Policy | WIZCITY – Transparent Terms and Conditions for Your Pet Food Purchases